/* * Copyright (C) 2004-2008 Jive Software. All rights reserved. * * Licensed under the Apache License, Version 2.0 (the "License"); * you may not use this file except in compliance with the License. * You may obtain a copy of the License at * * http://www.apache.org/licenses/LICENSE-2.0 * * Unless required by applicable law or agreed to in writing, software * distributed under the License is distributed on an "AS IS" BASIS, * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. * See the License for the specific language governing permissions and * limitations under the License. */ package org.jivesoftware.xmpp.workgroup.dispatcher; import org.jivesoftware.xmpp.workgroup.DbProperties; import org.jivesoftware.xmpp.workgroup.Offer; import org.jivesoftware.xmpp.workgroup.RequestQueue; import org.jivesoftware.xmpp.workgroup.UnauthorizedException; import org.jivesoftware.xmpp.workgroup.WorkgroupResultFilter; import org.jivesoftware.xmpp.workgroup.request.Request; import org.jivesoftware.util.NotFoundException; import java.util.Iterator; /** * <p>Dispatchers take requests from the workgroup request queue, * decide which agents receive offers, and make those offers.</p> * <p>A single dispatcher is dedicated to each workgroup request * queue (each workgroup request queue can have a different dispatcher). * You can change the workgroup request queue's dispatch behavior by * implementing and installing your own, custom dispatcher.</p> * * @author Derek DeMoro */ public interface Dispatcher extends DbProperties { /** * Returns the DispatcherInfo for this dispatcher. * * @return The dispatcher's info */ DispatcherInfo getDispatcherInfo(); /** * Sets the dispatcher's info. * * @param info The dispatcher's new info * @throws NotFoundException if the associated queue could not be found. * @throws UnauthorizedException if not allowed to set dispatcher info. */ void setDispatcherInfo(DispatcherInfo info) throws NotFoundException, UnauthorizedException; /** * Returns the number of offers currently made. * * @return The number of outstanding offers */ int getOfferCount(); /** * <p>Obtain an iterator over the offers currently outstanding.</p> * * @return An iterator over Offers currently being made */ Iterator<Offer> getOffers(); /** * <p>Obtain an iterator over the offers currently outstanding with results filtered by given filter.</p> * * @param filter The filter to apply to the search results * @return An iterator over Offers currently being made */ Iterator<Offer> getOffers(WorkgroupResultFilter filter); /** * Returns the algorithm that selects the best agent of the queue for receiving an offer. * * @return the algorithm that selects the best agent of the queue for receiving an offer. */ AgentSelector getAgentSelector(); /** * Sets the algorithm that selects the best agent of the queue for receiving an offer. * * @param agentSelector the algorithm that selects the best agent of the queue for receiving an offer. */ void setAgentSelector(AgentSelector agentSelector); /** * Injects a request to be immediately processed. The request is not added to the {@link RequestQueue}. * * @param request the request to be processed. */ void injectRequest(Request request); }