/*******************************************************************************
* This file is part of OpenNMS(R).
*
* Copyright (C) 2007-2011 The OpenNMS Group, Inc.
* OpenNMS(R) is Copyright (C) 1999-2011 The OpenNMS Group, Inc.
*
* OpenNMS(R) is a registered trademark of The OpenNMS Group, Inc.
*
* OpenNMS(R) is free software: you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published
* by the Free Software Foundation, either version 3 of the License,
* or (at your option) any later version.
*
* OpenNMS(R) is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with OpenNMS(R). If not, see:
* http://www.gnu.org/licenses/
*
* For more information contact:
* OpenNMS(R) Licensing <license@opennms.org>
* http://www.opennms.org/
* http://www.opennms.com/
*******************************************************************************/
package org.opennms.netmgt.ticketer.centric;
import java.util.ArrayList;
import java.util.List;
import junit.framework.TestCase;
import org.aspcfs.utils.CRMConnection;
import org.aspcfs.apps.transfer.DataRecord;
public class CentricAPITest extends TestCase {
public void testCreateLead() {
CRMConnection crm = createConnection();
DataRecord contact = new DataRecord();
contact.setName("contact");
contact.setAction(DataRecord.INSERT);
contact.setShareKey(true);
contact.addField("nameFirst", "Jeff");
contact.addField("nameLast", "Gehlbach");
contact.addField("company", "Malta");
contact.addField("title", "Knight of Order");
contact.addField("source", "Always");
contact.addField("isLead", "true");
contact.addField("accessType", 2);
contact.addField("leadStatus", 1);
contact.addField("enteredBy", 0);
contact.addField("modifiedBy", 0);
assertTrue(crm.save(contact));
// Transform the email
DataRecord email = new DataRecord();
email.setName("contactEmailAddress");
email.setAction(DataRecord.INSERT);
email.addField("email", "jeff@example.com");
email.addField("contactId", "$C{contact.id}");
email.addField("type", 1);
email.addField("enteredBy", 0);
email.addField("modifiedBy", 0);
assertTrue(crm.save(email));
commit(crm);
}
private void commit(CRMConnection crm) {
boolean result = crm.commit();
assertTrue(crm.getLastResponse(), result);
}
private CRMConnection createConnection() {
// Client ID must already exist in target CRM system and is created
// under Admin -> Configure System -> HTTP-XML API Client Manager
int clientId = 1;
// Establish connectivity as a client
CRMConnection crm = new CRMConnection();
crm.setUrl("http://localhost:8080/centric");
crm.setId("localhost");
crm.setCode("opennms");
crm.setClientId(clientId);
// Start a new transaction
crm.setAutoCommit(false);
return crm;
}
public static class RecordLocator {
private String m_id;
public String getId() {
return m_id;
}
public void setId(String id) {
m_id = id;
}
public int getIdAsInt() {
return Integer.parseInt(m_id);
}
}
public void testCreateTicket() {
CRMConnection crm = createConnection();
ArrayList<String> sucky = new ArrayList<String>();
sucky.add("id");
crm.setTransactionMeta(sucky);
DataRecord email = new DataRecord();
email.setName("ticket");
email.setAction(DataRecord.INSERT);
email.setShareKey(true);
//email.addField("orgId", 1);
//email.addField("contactId", 1);
email.addField("problem", "can't get there from here");
email.addField("enteredBy", 0);
email.addField("modifiedBy", 0);
crm.save(email);
commit(crm);
assertEquals(1, crm.getRecordCount());
@SuppressWarnings("unchecked")
List<RecordLocator> results = crm.getRecords(RecordLocator.class.getName());
assertEquals(1, results.size());
RecordLocator record = results.get(0);
assertTrue(0 < record.getIdAsInt());
/*
<map class="org.aspcfs.modules.troubletickets.base.Ticket" id="ticket">
<property alias="guid">id</property>
<property lookup="account">orgId</property>
<property lookup="contact">contactId</property>
<property>problem</property>
<property>entered</property>
<property lookup="user">enteredBy</property>
<property>modified</property>
<property lookup="user">modifiedBy</property>
<property>closed</property>
<property lookup="ticketPriority">priorityCode</property>
<property>levelCode</property>
<property lookup="lookupDepartment">departmentCode</property>
<property lookup="lookupTicketSource">sourceCode</property>
<property lookup="ticketCategory">catCode</property>
<property lookup="ticketCategory">subCat1</property>
<property lookup="ticketCategory">subCat2</property>
<property lookup="ticketCategory">subCat3</property>
<property lookup="user">assignedTo</property>
<property>comment</property>
<property>solution</property>
<property lookup="ticketSeverity">severityCode</property>
<!-- REMOVE: critical -->
<!-- REMOVE: notified -->
<!-- REMOVE: custom_data -->
<property>location</property>
<property>assignedDate</property>
<property>estimatedResolutionDate</property>
<property>resolutionDate</property>
<property>cause</property>
<property>contractId</property>
<property>assetId</property>
<property>productId</property>
<property>customerProductId</property>
<property>expectation</property>
<property>projectTicketCount</property>
<property>estimatedResolutionDateTimeZone</property>
<property>assignedDateTimeZone</property>
<property>resolutionDateTimeZone</property>
<property>statusId</property>
<property>trashedDate</property>
<property>userGroupId</property>
<property>causeId</property>
<property>resolutionId</property>
<property>defectId</property>
<property>escalationLevel</property>
<property>resolvable</property>
<property>resolvedBy</property>
<property>resolvedByDeptCode</property>
<property>stateId</property>
<property>siteId</property>
</map>
*/
}
public void testUpdateTicket() {
// Client ID must already exist in target CRM system and is created
// under Admin -> Configure System -> HTTP-XML API Client Manager
int clientId = 1;
// Establish connectivity as a client
CRMConnection crm = new CRMConnection();
crm.setUrl("http://localhost:8080/centric");
crm.setId("localhost");
crm.setCode("opennms");
crm.setClientId(clientId);
ArrayList<String> returnFields = new ArrayList<String>();
returnFields.add("id");
returnFields.add("modified");
crm.setTransactionMeta(returnFields);
DataRecord query = new DataRecord();
query.setAction(DataRecord.SELECT);
query.setName("ticketList");
query.addField("id", 91);
crm.load(query);
String modified = crm.getResponseValue("modified");
// Start a new transaction
crm.setAutoCommit(false);
DataRecord ticket = new DataRecord();
ticket.setName("ticket");
ticket.setAction(DataRecord.UPDATE);
//email.addField("orgId", 1);
//email.addField("contactId", 1);
ticket.addField("id", 91);
ticket.addField("problem", "can't get there from here");
ticket.addField("enteredBy", 0);
ticket.addField("modifiedBy", 0);
ticket.addField("stateId", 6);
ticket.addField("severityCode", 2);
ticket.addField("modified", modified);
crm.save(ticket);
boolean result = crm.commit();
assertTrue(crm.getLastResponse(), result);
}
}