/*
*
* Copyright 2013 Entando S.r.l. (http://www.entando.com) All rights reserved.
*
* This file is part of Entando Enterprise Edition software.
* You can redistribute it and/or modify it
* under the terms of the Entando's EULA
*
* See the file License for the specific language governing permissions
* and limitations under the License
*
*
*
* Copyright 2013 Entando S.r.l. (http://www.entando.com) All rights reserved.
*
*/
package com.agiletec.plugins.jpwtt.aps.system.services.ticket.model;
import java.util.Date;
public class TicketOperation {
public int getId() {
return _id;
}
public void setId(int id) {
this._id = id;
}
public String getTicketCode() {
return _ticketCode;
}
public void setTicketCode(String ticketCode) {
this._ticketCode = ticketCode;
}
public String getOperator() {
return _operator;
}
public void setOperator(String operator) {
this._operator = operator;
}
public int getOperationCode() {
return _operationCode;
}
public void setOperationCode(int operationCode) {
this._operationCode = operationCode;
}
public String getNote() {
return _note;
}
public void setNote(String note) {
this._note = note;
}
public int getInterventionType() {
return _interventionType;
}
public void setInterventionType(int interventionType) {
this._interventionType = interventionType;
}
public int getPriority() {
return _priority;
}
public void setPriority(int priority) {
this._priority = priority;
}
public String getWttRole() {
return _wttRole;
}
public void setWttRole(String wttRole) {
this._wttRole = wttRole;
}
public Date getDate() {
return _date;
}
public void setDate(Date date) {
this._date = date;
}
private int _id;
private String _ticketCode;
private String _operator;
private int _operationCode;
private String _note;
private int _interventionType;
private int _priority;
private String _wttRole;
private Date _date;
public static final int OPERATIONS_UPDATE = 1; // Admin, Operator
public static final int OPERATIONS_ANSWER = 5; // Admin, Operator
public static final int OPERATIONS_SETASSIGNABLE = 10; // Admin
public static final int OPERATIONS_TAKEINCHARGE = 15; // Admin, Operator
// public static final int OPERATIONS_DISPATCH = 20; // Operator???
public static final int OPERATIONS_RELEASE = 25; // Admin, Operator
public static final int OPERATIONS_CLOSE = 30; // Admin, Operator
}