/** * $Revision$ * $Date$ * * Copyright 2003-2007 Jive Software. * * All rights reserved. Licensed under the Apache License, Version 2.0 (the "License"); * you may not use this file except in compliance with the License. * You may obtain a copy of the License at * * http://www.apache.org/licenses/LICENSE-2.0 * * Unless required by applicable law or agreed to in writing, software * distributed under the License is distributed on an "AS IS" BASIS, * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. * See the License for the specific language governing permissions and * limitations under the License. */ package org.jivesoftware.smackx.workgroup.agent; import org.jivesoftware.smack.Connection; import org.jivesoftware.smack.PacketCollector; import org.jivesoftware.smack.SmackConfiguration; import org.jivesoftware.smack.XMPPException; import org.jivesoftware.smack.filter.PacketIDFilter; import org.jivesoftware.smackx.workgroup.packet.Transcript; import org.jivesoftware.smackx.workgroup.packet.Transcripts; /** * A TranscriptManager helps to retrieve the full conversation transcript of a * given session {@link #getTranscript(String, String)} or to retrieve a list * with the summary of all the conversations that a user had * {@link #getTranscripts(String, String)}. * * @author Gaston Dombiak */ public class TranscriptManager { private final Connection connection; public TranscriptManager(Connection connection) { this.connection = connection; } /** * Returns the full conversation transcript of a given session. * * @param sessionID * the id of the session to get the full transcript. * @param workgroupJID * the JID of the workgroup that will process the request. * @return the full conversation transcript of a given session. * @throws XMPPException * if an error occurs while getting the information. */ public Transcript getTranscript(String workgroupJID, String sessionID) throws XMPPException { final Transcript request = new Transcript(sessionID); request.setTo(workgroupJID); final PacketCollector collector = connection .createPacketCollector(new PacketIDFilter(request.getPacketID())); // Send the request connection.sendPacket(request); final Transcript response = (Transcript) collector .nextResult(SmackConfiguration.getPacketReplyTimeout()); // Cancel the collector. collector.cancel(); if (response == null) { throw new XMPPException("No response from server on status set."); } if (response.getError() != null) { throw new XMPPException(response.getError()); } return response; } /** * Returns the transcripts of a given user. The answer will contain the * complete history of conversations that a user had. * * @param userID * the id of the user to get his conversations. * @param workgroupJID * the JID of the workgroup that will process the request. * @return the transcripts of a given user. * @throws XMPPException * if an error occurs while getting the information. */ public Transcripts getTranscripts(String workgroupJID, String userID) throws XMPPException { final Transcripts request = new Transcripts(userID); request.setTo(workgroupJID); final PacketCollector collector = connection .createPacketCollector(new PacketIDFilter(request.getPacketID())); // Send the request connection.sendPacket(request); final Transcripts response = (Transcripts) collector .nextResult(SmackConfiguration.getPacketReplyTimeout()); // Cancel the collector. collector.cancel(); if (response == null) { throw new XMPPException("No response from server on status set."); } if (response.getError() != null) { throw new XMPPException(response.getError()); } return response; } }