/**
* “Copyright 2012 Megam Systems”
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <http://www.gnu.org/licenses/>.
**/
package org.megam.deccanplato.provider.zoho.crm.handler;
import static org.megam.deccanplato.provider.Constants.*;
import static org.megam.deccanplato.provider.zoho.crm.Constants.*;
import java.io.IOException;
import java.net.URISyntaxException;
import java.util.ArrayList;
import java.util.HashMap;
import java.util.List;
import java.util.Map;
import javax.xml.bind.JAXBException;
import org.apache.http.NameValuePair;
import org.apache.http.client.ClientProtocolException;
import org.apache.http.message.BasicNameValuePair;
import org.megam.deccanplato.http.TransportMachinery;
import org.megam.deccanplato.http.TransportResponse;
import org.megam.deccanplato.http.TransportTools;
import org.megam.deccanplato.provider.BusinessActivity;
import org.megam.deccanplato.provider.core.BusinessActivityInfo;
import org.megam.deccanplato.provider.zoho.crm.info.Calls;
import org.megam.deccanplato.provider.zoho.crm.info.Events;
/**
*
* @author pandiyaraja
*
*This class is used to perform Call business activity for ZOHO business activities
* create, list, update and delete. And this class
*uses a business support classes(Calls) to populate ZOHO XML input data.
*/
public class CallImpl implements BusinessActivity{
private static final String ZOHO_CRM_CALL_XML_URL="https://crm.zoho.com/crm/private/xml/Calls/";
private static final String ZOHO_CRM_CALL_JSON_URL="https://crm.zoho.com/crm/private/json/Calls/";
private Map<String, String> args;
private BusinessActivityInfo bizInfo;
@Override
public void setArguments(BusinessActivityInfo tempBizInfo, Map<String, String> tempArgs) {
this.args = tempArgs;
this.bizInfo = tempBizInfo;
}
@Override
public Map<String, String> run() {
Map<String, String> outMap=new HashMap<>();
switch (bizInfo.getActivityFunction()) {
case CREATE:
outMap=create(outMap);
break;
case LIST:
outMap=list(outMap);
break;
case UPDATE:
outMap=update(outMap);
break;
case DELETE:
outMap=delete(outMap);
break;
default:
break;
}
return outMap;
}
/**
* this method creates a call in zoho.com and returns that CALL id.
* and it uses the business support class Calls to populate ZOHO XML input
* This method takes input as a MAP(contains json dada) and returns a MAP.
* @param outMap
*/
private Map<String, String> create(Map<String, String> outMap) {
Calls calls=new Calls();
calls.setCall_Duration(args.get(CALL_DURATION));
calls.setCall_From_To(args.get(CALL_FROM_TO));
calls.setSubject(args.get(SUBJECT));
calls.setCall_Start_Time(args.get(CALL_START_TIME));
calls.setContact_Name(args.get(CONTACT_NAME));
calls.setCall_Type(CALL_TYPE);
String xmlout = null;
try {
xmlout=calls.toXMLString();
} catch (JAXBException e) {
// TODO Auto-generated catch block
e.printStackTrace();
}
List<NameValuePair> callAttrList=new ArrayList<NameValuePair>();
callAttrList.add(new BasicNameValuePair(OAUTH_TOKEN, args.get(AUTHTOKEN)));
callAttrList.add(new BasicNameValuePair(ZOHO_SCOPE, SCOPE));
callAttrList.add(new BasicNameValuePair(ZOHO_XMLDATA, xmlout));
TransportTools tst = new TransportTools(ZOHO_CRM_CALL_XML_URL+INSERT_RECORDS, callAttrList);
String responseBody = null;
TransportResponse response = null;
try {
response = TransportMachinery.post(tst);
} catch (ClientProtocolException e) {
// TODO Auto-generated catch block
e.printStackTrace();
} catch (IOException e) {
// TODO Auto-generated catch block
e.printStackTrace();
}
responseBody = response.entityToString();
outMap.put(OUTPUT, responseBody);
return outMap;
}
/**
* this method lists all calls in zoho.com and returns a list of json calls details.
* This method takes input as a MAP(contains json dada) and returns a MAP.
* @param outMap
*/
private Map<String, String> list(Map<String, String> outMap) {
List<NameValuePair> callAttrList=new ArrayList<NameValuePair>();
callAttrList.add(new BasicNameValuePair(OAUTH_TOKEN, args.get(AUTHTOKEN)));
callAttrList.add(new BasicNameValuePair(ZOHO_SCOPE, SCOPE));
TransportTools tst = new TransportTools(ZOHO_CRM_CALL_JSON_URL+GET_RECORDS, callAttrList, null, true, "UTF-8");
String responseBody = null;
TransportResponse response = null;
try {
response = TransportMachinery.get(tst);
} catch (ClientProtocolException e) {
// TODO Auto-generated catch block
e.printStackTrace();
} catch (IOException e) {
// TODO Auto-generated catch block
e.printStackTrace();
} catch (URISyntaxException e) {
// TODO Auto-generated catch block
e.printStackTrace();
}
responseBody = response.entityToString();
outMap.put(OUTPUT, responseBody);
return outMap;
}
/**
* this method update a particular call in zoho.com and returns success message with updated call id.
* This method takes input as a MAP(contains json dada) and returns a MAP.
* @param outMap
*/
private Map<String, String> update(Map<String, String> outMap) {
Calls calls=new Calls();
calls.setCall_Duration(args.get(CALL_DURATION));
calls.setCall_From_To(args.get(CALL_FROM_TO));
calls.setSubject(args.get(SUBJECT));
calls.setCall_Start_Time(args.get(CALL_START_TIME));
calls.setContact_Name(args.get(CONTACT_NAME));
calls.setCall_Type(CALL_TYPE);
String xmlout = null;
try {
xmlout=calls.toXMLString();
} catch (JAXBException e) {
// TODO Auto-generated catch block
e.printStackTrace();
}
List<NameValuePair> callAttrList=new ArrayList<NameValuePair>();
callAttrList.add(new BasicNameValuePair(OAUTH_TOKEN, args.get(AUTHTOKEN)));
callAttrList.add(new BasicNameValuePair(ZOHO_SCOPE, SCOPE));
callAttrList.add(new BasicNameValuePair(ID, args.get(ID)));
callAttrList.add(new BasicNameValuePair(ZOHO_XMLDATA, xmlout));
TransportTools tst = new TransportTools(ZOHO_CRM_CALL_XML_URL+UPDATE_RECORDS, callAttrList);
String responseBody = null;
TransportResponse response = null;
try {
response = TransportMachinery.post(tst);
} catch (ClientProtocolException e) {
// TODO Auto-generated catch block
e.printStackTrace();
} catch (IOException e) {
// TODO Auto-generated catch block
e.printStackTrace();
}
responseBody = response.entityToString();
outMap.put(OUTPUT, responseBody);
return outMap;
}
/**
* this method delete a particular call in zoho.com and returns success message with deleted call id.
* This method takes input as a MAP(contains json dada) and returns a MAP.
* @param outMap
*/
private Map<String, String> delete(Map<String, String> outMap) {
List<NameValuePair> callAttrList=new ArrayList<NameValuePair>();
callAttrList.add(new BasicNameValuePair(OAUTH_TOKEN, args.get(AUTHTOKEN)));
callAttrList.add(new BasicNameValuePair(ZOHO_SCOPE, SCOPE));
callAttrList.add(new BasicNameValuePair(ID, args.get(ID)));
TransportTools tst = new TransportTools(ZOHO_CRM_CALL_JSON_URL+DELETE_RECORDS, callAttrList);
String responseBody = null;
TransportResponse response = null;
try {
response = TransportMachinery.post(tst);
} catch (ClientProtocolException e) {
// TODO Auto-generated catch block
e.printStackTrace();
} catch (IOException e) {
// TODO Auto-generated catch block
e.printStackTrace();
}
responseBody = response.entityToString();
outMap.put(OUTPUT, responseBody);
return outMap;
}
/**
* this method returns business method name to perform action in that zoho crm Module
*/
@Override
public String name() {
return "call";
}
}